Returns / Refund Policy

Last Updated: November 1, 2024

Life With Kids Hub sources Printful, an on demand printing company. Please contact Life With Kids Hub info@lifewithkidshub.com subject: Returns, before submitting any returns.

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received.

For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date.

Claims deemed an error on our part are covered at our expense.

If you notice an issue on the products or anything else on the order, please contact us. info@lifewithkidshub.com

WRONG ADDRESS

If you provide an address that is considered insufficient by the courier, the shipment will be returned to one of our processing facilities. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

UNCLAIMED

Shipments that go unclaimed are returned to one of our shipping facilities and you will be liable for the cost of a reshipment (if and as applicable).

RETURNED BY CUSTOMER

We do not refund orders for buyer’s remorse.

Returns for products requesting size exchange, the customer will be liable for reshipment costs.

A withdrawal or exchange request will undergo an evaluation to verify whether the product was used or destroyed, even if partial. In these cases, a refund will not be possible.

Notification for EU consumers:

According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:

1. the supply of goods that are made to the consumer's specifications or are clearly personalized;
2. sealed goods which were unsealed after delivery and thus aren't suitable for return due to health protection or hygiene reasons,

therefore we reserve the right to refuse returns at its sole discretion.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.

Disclaimer

The following Return addresses should ONLY be used for product returns. All other types of correspondence (notices, letters, etc.) sent to these addresses will be returned to the sender.

Life With Kids Hub sources Printful, an on demand printing company.

Please contact Life With Kids Hub info@lifewithkidshub.com before submitting any returns.

The return address is based on where your package was fulfilled:

Packages sent out from our US and Mexico fulfillment centers are returned to our Dallas facility: 217 Wrangler Drive, Coppell, Texas, 75019
Packages sent out from our facility in Canada are returned to: Unit 3, 3500 Laird Rd, Mississauga, ON L5L 5Y4 Canada
Packages sent out from our Latvian facilities are automatically returned to Plienciema 5, Marupe, Marupes novads, LV-2167, Latvia
Packages sent out from our Spanish facility are automatically returned to Travessía Prat de la Riba, 91-95, 08849 Sant Climent de Llobregat, Barcelona, Spain
Packages sent out from our UK facility are automatically returned to Antar 2 Headway Road, Wolverhampton, West Midlands, WV10 6PZ
Packages fulfilled by our partner facilities in Australia are returned to: 40 Tanimbla Street, Kedron, Queensland 4031, Australia (apparel orders); 338 Albert St, Brunswick VIC 3056, Australia (non-apparel orders, except for phone cases); 6 Axis Crescent, Dandenong South VIC 3175, Australia (phone cases)
Packages fulfilled by our partner facility in Japan are returned to: Komiyaji 817-3, Shinwamachi, Amakusa, Kumamoto prefecture, 863-0101 Japan
Packages fulfilled by our partner facility in Brazil are returned to: Rodovia Santos Dumont, 4791 (Antigo KM 3,5), Armazém 111, Galpão 02, Empreendimento Caxias Park. Parque Paulista. CEP 25251-460. Duque de Caxias - RJ, Brasil